Cancellation policy

Subscription Cancellation Policy

VG Discovery Club automatically renews every month until the customer pauses, skips, or cancels it.

 

You can manage your subscription from your customer portal, including temporarily pausing, skipping a cycle, or cancelling future renewals.

 

For a pause, skipped cycle, or cancellation to take effect before the next charge, the change must be made before the next renewal date shown in the customer portal is processed. If the current cycle has already begun processing, the change will apply to the following cycle.

 

Cancelling stops future charges, but does not automatically generate a refund for a cycle that has already been charged or has started processing.

 

Payments for processed cycles are final, except in cases of duplicate charges, an error attributable to VG Perfumería, an incorrect product, a damaged or leaking product, or when applicable law requires another solution.

 

For assistance with your subscription, contact VG Perfumería at vgperfumeriautah@gmail.com.